I have been asked by Mr. Bilal Awan of Fort Well Business Systems to provide a testimonial for his company which I am more than happy to do.
I first came into contact with Bilal in late 2007/early 2008 when he was a technical expert with a company called Dimension 4 which provided IT services, Managed Services, Network Security and also acted as outsourced IT resource to my practice.
Subsequently in 2012 Bilal established his own business, Intelligent Technology Ltd. t/a iTech, and I had no hesitation in transferring our business to iTech, maintaining our business relationship with Bilal.
Since then Bilal and his staff have provided all of our IT solutions, be a plan to add more staff in practice and fulfilling technology needs or planning our IT expansion needs and putting strategy in place. I understand that Bilal has now established Fort Well Business Systems, and I will be more than happy to maintain our business relationship with Bilal. The service which Bilal provides is excellent and is a source of great comfort for a lay person such as me. There are certain timeframes contained in the service agreement which I have with Bilal, and these are always bettered. A serious problem, such as the server going down, is dealt with in hours. Bilal is available over the weekend if anything urgent arises. If he cannot deal with it remotely, Bilal or a member of staff will come to our premises on a same day basis.
Some years ago, we moved offices, after having been in the same premises for over twenty years. This was a very stressful time for us. Bilal and his staff worked tirelessly over the entire weekend, migrating our IT and telephone infrastructure seamlessly.
I wish Bilal and Fort Well Business Systems well in all their endeavours. We will be alongside them as they continue their growth and development.
Hughes & Liddy Solicitors